Blue tax offers a Workbook for $49.95 as a do-it-yourself tax relief plan. I ordered the workbook and received NO communication from Blue Tax other than my PayPal receipt showing I had purchased it. I waited 2 weeks and did not receive the book.
I reported the issue to Paypal, requested a refund or confirmation of shipping and got an email from Todd Lewis (owner of bluetax) with an apology and “here”s your e-book”. I escalated my issue to a claim with Paypal and got a rude email from Todd who said he emailed me the book 3 days earlier.
Sorry, Todd, I still don”t have the book! I was also working with 2 other reps., John and then David, who quoted $4000 for tax services. Wondering if the tax preparation was equally as dubious as the mysterious Workbook /Ebook I never received, I told them that I thought Todd was a jerk and I had decided not to use their services.
Todd Lewis got a copy of the email I sent to John and David and called me THREE TIMES in less than 10 minutes to argue, yell and badger me for expressing my opinion of him. I told him not to call me again on the 2nd phone call or I would report the harassment. He called a third time to continue his harassment, so here I am. They still have not refunded my $49.95 for the Workbook that isn’t, and I don’t feel comfortable paying them $4K to do my taxes. Shame on you Todd Lewis, bad Business all the way around.
Add Your Review, Complaint, or Opinion
User’s Score & Editor’s Rating
The views and opinions expressed in these articles are those of the source Gripeo.com and do not necessarily reflect the official position of ‘Cyber Combat,’ which shall not be held liable for any inaccuracies presented. The information provided within this article is for general informational purposes only. While we try to keep the information up-to-date and correct, there are no representations or warranties, express or implied, about the completeness, accuracy, reliability, suitability or availability of the information in this article for any purpose.
This article is syndicated automatically through a third-party agency from Gripeo.com.
To view the original article at Gripeo.com, you can visit https://www.gripeo.com/blue-tax/.